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VideoRays have proven to be the most reliable ROV systems on the market.  However, all technology tools develop issues - when you need us, VideoRay’s customer care is always ready to get you back to your job:

We provide remote support by phone, email and other methods (such as remote login by appointment). When your system is sent to VideoRay for service, our repair department will diagnose your system and provide a quote itemizing these repair requirements. At your authorization, the team will repair and upgrade your system, putting it through the same quality control as a new system. 

For all aspects of Customer Service –parts orders, repair status, shipping, and other administrative issues and questions, our Customer Relations Manager is there to assist you.  They will ensure your inquiry is handled accurately, efficiently, and to your satisfaction.

GENERAL CONTACT     SUPPORT CONTACT PURCHASE OR SALES INQUIRY
VideoRay LLC     VideoRay Support VideoRay Sales Department
212 East High Street     212 East High Street Main: +1 610 458 3000 Option 2
Pottstown, Pennsylvania 19464     Pottstown, Pennsylvania 19464 Fax: +1 610 458 3010
United States of America     United States of America Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Main: + 1 610 458 3000     Main: +1 610 458 3000 Option 1 REQUEST A QUOTE
Fax: + 1 610 458 3010     Fax: +1 610 458 3010  
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.     Email: This email address is being protected from spambots. You need JavaScript enabled to view it.  


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INFORMATION REQUEST »

Fill out this form to request more information about VideoRay ROV Solutions, and one of our Sales or Support representatives will respond shortly. For matters that require an immediate response, please contact us at the numbers or emails listed above.


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DIRECTIONS TO VIDEORAY »

212 East High Street, Pottstown, PA 19464

When entering Pottstown from the South:

Approaching from the south on Hanover Street, turn right on High Street.  Turn right at the first light at Penn Street (a narrow alley between buildings.)  Turn right and proceed to the building - the lot is marked with Visitor spots near the entrance.  In the vestibule, buzz the receptionist for admittance.