VideoRays have proven to be the most reliable ROV systems on the market. However, all technology tools develop issues - when you need us, VideoRay’s customer care is always ready to get you back to your job:
We provide remote support by phone, email and other methods (such as remote login by appointment). When your system is sent to VideoRay for service, our repair department will diagnose your system and provide a quote itemizing these repair requirements. At your authorization, the team will repair and upgrade your system, putting it through the same quality control as a new system.
For all aspects of Customer Service –parts orders, repair status, shipping, and other administrative issues and questions, our Customer Relations Manager is there to assist you. They will ensure your inquiry is handled accurately, efficiently, and to your satisfaction.
|GENERAL CONTACT||SUPPORT CONTACT||PURCHASE OR SALES INQUIRY|
|VideoRay LLC||VideoRay Support||VideoRay Sales Department|
|212 East High Street||212 East High Street||Main: +1 610 458 3000 Option 2|
|Pottstown, Pennsylvania 19464||Pottstown, Pennsylvania 19464||Fax: +1 610 458 3010|
|Main: + 1 610 458 3000||Main: +1 610 458 3000 Option 1||REQUEST A QUOTE|
|Fax: + 1 610 458 3010||Fax: +1 610 458 3010|
INFORMATION REQUEST »
Fill out this form to request more information about VideoRay ROV Solutions, and one of our Sales or Support representatives will respond shortly. For matters that require an immediate response, please contact us at the numbers or emails listed above.
DIRECTIONS TO VIDEORAY »
212 East High Street, Pottstown, PA 19464